Canada Post

When will my package be delivered?

Canada Post typically delivers domestic packages Monday through Saturday. Delivery times depend on the service level you choose—standard services usually arrive within a few business days, while expedited or guaranteed options have more precise delivery windows.

How can I track my package?

Once your package is shipped, you’ll receive a tracking number. You can use this number on Canada Post’s tracking page to get real-time updates on your package’s location and estimated delivery time.

What happens if I’m not available to receive my package?

If no one is home during the delivery attempt, the postal carrier may leave a notice with instructions for rescheduling delivery or for picking up your package at a nearby post office. Some services allow you to request a redelivery online or by phone.

Can I change my delivery address after my package has been shipped?

Address changes might be possible if your package hasn’t yet been dispatched for delivery. Contact Canada Post customer service as soon as possible to inquire about redirecting your package to a new address.

What should I do if my package is delayed or appears to be missing?

Start by checking the tracking information for any updates. If the package is delayed beyond the expected timeframe or the tracking shows no movement, contact Canada Post’s customer service or visit your local post office for further assistance.

How do I report a problem with my delivery?

If your package arrives damaged or you encounter any issues during the delivery process, report the problem to Canada Post immediately. They can guide you on the next steps, which may include filing a claim or arranging for a replacement.